Didn’t they fire all their test teams years ago and made the users beta test their product? Anyone with some sense should have seen this a decade ago.

https://www.ghacks.net/2019/09/23/former-microsoft-employee-explains-why-bugs-in-windows-updates-increased/

https://nymag.com/intelligencer/2014/07/microsoft-lays-off-thousands-with-bad-memo.html