The problem is that it isn’t their own in house app - they contract it out. I should say something, but they aren’t going to change providers. With HIPAA, it’s probably a huge pain without many options. Complaining to the app company makes more sense, but I’m sure I’d get even less far. I suspect I’m in the far minority that care and run non-stock android.

Whereas my child’s doctor appointments and records are only available via app and don’t have a website. And the app is no longer supported on my phone OS so I have to run the previous version. I hate this.