Well I’m guessing then that we don’t have that licensing.

We have teams for business but I would bet the call out feature is blocked. We started using zoom for management level meetings because a r supervisor who was on vacation needed to be included. So either management doesn’t know about the call out feature (entirely likely) or our IT blocks it.

Now I’m curious, maybe I’ll try calling my cell phone on Monday to see if it works or not.

Yep, but don’t worry I’m sure they’re busy vibe coding an update to teams to allow outside calls once you sign up for a phone subscription.

We never had the ability to make outside calls from teams, only teams to teams calls. We went from physical phones on desks to Cisco soft phone since lockdown.